Address
125 E. 8th Avenue
Eugene, OR 97401

Phone
541-682-4150
Option 5, 5, 3


Office Hours
8:00am - 5:00pm
Monday - Friday

 

 

 

Office of Professional Standards 

In conjunction with the Sheriff’s Office mission of making Lane County a safer place to live, the Sheriff and his staff envision the Lane County Sheriff’s Office serving as a premier law enforcement and correctional agency in the State of Oregon.  All employees of the Lane County Sheriff’s Office begin their careers by affirming the following oath and then reaffirming the oath every four years coinciding with the election into office of the Sheriff:

 


“I,
name, being duly sworn, say that I will support the Constitution of the United States and the Constitution of the State of Oregon and that I will perform the duties of position/title to the best of my ability.”

 

Employees of the Sheriff’s Office have contact and interaction with thousands of Lane County citizens every year.  The Sheriff expects all employees to perform their duties to the best of their ability and is dedicated to creating an environment which encourages the highest standards of integrity.

 

The Sheriff’s Office values feedback from the community regarding the conduct of employees and the implementation of policies.  Commendations, allegations of misconduct and inquiries regarding policy are all submitted to the Office of Professional Standards in order to appropriately address concerns received from the citizens of Lane County.   

 

We appreciate hearing from you when our employees are meeting or exceeding your expectations.  However, at times, as in any organization, deviations from ideal performance can occur.  Allegations of misconduct against personnel are investigated thoroughly and objectively.  

 

Because issues regarding traffic citations or arrests must be resolved through the court system, the Office of Professional Standards will not investigate these complaints, or inquiries.

 

Commendation Process

Introduction


The Lane County Sheriff expects his employees to perform their duties to the best of their ability. A commendation can be written on behalf of those employees who you believe have gone beyond the normal scope of their duties. We also appreciate hearing about our employees when they are meeting your expectations in providing the extensive range of services of the Sheriff's Office.

Procedure

Citizens can commend any employee of the Sheriff's Office. Please complete the
Commendation Form to include details that will allow us to ensure the correct employee receives your observations. The form may be submitted to the Sheriff's Office in person, by mail, or email.


Complaint Process

Introduction

The Lane County Sheriff has the mandate to ensure that a well-defined procedure exists for the investigation of complaints against personnel, and answering inquires regarding procedures.

Employees of the Sheriff's Office are carefully selected and highly trained. However, as in any large organization, deviations from ideal performance can occur. Allegations of misconduct against personnel are investigated thoroughly and objectively, while retaining the integrity of the Sheriff's Office and maintaining the confidence of the public.

Procedure

Citizens have the right to make a complaint against any employee of the Sheriff's Office. The complaint may be made to any supervisor, shift commander, division commander, or to the Administrative Division. A complaint may be made in person, by telephone, by mail, or email.

Complaints should be made by using the
complaint investigation form. Then email or mail the form to the address below. Please include as much information as possible about the incident. All complaints will be reviewed and reporting parties will be advised of disposition.


Lane County Sheriff's Office
Administrative Division
125 E. 8th Ave.
Eugene, OR 97401

Lane County Sheriff's Office 541-682-4150


Email Sheriff's Office: sheriffs.office@co.lane.or.us