HOURS OF OPERATION:

Counter Hours:  9am - 5pm
Monday - Friday, excluding legal holidays.

Phone Hours:  10am - 4pm
Monday - Friday, excluding legal holidays.

We help customers on a first-come, first-serve basis. It's best to come when you have time to wait in the event there are others already waiting for services. It is possible that we may stop offering CHL and fingerprinting services prior to 5pm, depending upon the number of people waiting. Consequently, citizens wanting those services should keep that in mind when planning a time to come in.

Records Officers are cross-trained in a variety of specialty areas. Licensing functions are provided through the Sheriff's integrated central reception / records unit Main Office staff.

Licensing work includes:

• Concealed Handgun Licenses (CHL) application and processing
• Special weapon / firearm applications (firearms dealers, Bureau of Alcohol, Tobacco, Firearms registrations) 
• Lane County Sheriff's Office official identification 
• Fingerprinting for government applications (such as employment and various registrations.)
• Sex Offender registration

Calendar Year 2008 Operations 

CHL issued 1,427 new Concealed Handgun Licenses

There are currently over 11,000 CHL holders in Lane County

The licensing unit processed 1,130 CHL renewals in 2008

Mandated licensing services are funded through fees, set by statute or the Lane County fee committee, that contribute toward the expense of operation. These cross-trained employees work in coordination with other Records Officers to provide the public access / reception for customers coming to the Sheriff's Main Office at Lane County Courthouse.  Goals and objectives for this unit are included in Police Records Unit information.

Fiscal Year 2009-10 Objectives

1. Provide prompt, courteous and professional service to both our internal and external customers.
2. Apply better technology when cost feasible.