Business Information

Food Vendor Survey

The Lane County Emergency Operations Center is seeking local restaurants and vendors that are able to provide meals at two sites for the unhoused beginning on March 25. The sites will be in the Eugene-Springfield area.


We anticipate, at maximum, that we would need 350 meals per day, three times per day (breakfast, lunch and dinner) during our COVID-19 response. The budget is up to $5 per meal.


We would like to use a variety of local food trucks, restaurants, and caterers to help support the industry impacted hardest by the COVID-19 crisis while also providing meals for our unhoused community members.

 

To help us identify and coordinate with local vendors, we have a brief survey: https://bit.ly/LCVendorSurvey. Responses will help us understand which vendors may be able to meet our needs. Our goal is to work with as many vendors as is feasible throughout this process.

Executive Orders


If you have questions regarding the recent Executive Orders enacted by the Governor, you can search through those here.

Business Questions


If you have questions or concerns about what businesses fit into the recent Executive Orders (essential or non-essential), you can take the Oregon State Essential Business Quiz to see what rules apply to your business.

If you are a business and you have technical assistance questions about workplace safety, please call 971-673-0824 or email bolita@boli.state.or.us.

Business Complaints Through The State


If you have concerns that a business is not properly adhering to the Governor’s Executive Orders, you can submit a form through Oregon Occupational Safety and Health Administration (OSHA) at https://www4.cbs.state.or.us/exs/osha/hazrep/.

Violations of the order can be treated as a class C misdemeanor, punishable by up to 30 days in jail and a $1,250 fine.

Local Compliance


Once you have reached out to these state agencies, if you would like to continue to pursue your concern locally, you can contact the Lane County Non-Emergency COVID-19 Call Center at 541-682-1380 or email corona-info@lanecountyor.gov. The call center can field your question and reach out to the appropriate jurisdiction for follow through. Jurisdictions within Lane County have differing levels of enforcement options; however, we strive to be responsive with a strong emphasis on education.

Community members should refrain from calling 9-1-1 if they have non-emergency needs. If there are safety issues related to the Governor’s order, people should instead call the Lane County Non-Emergency COVID-19 Call Center mentioned above.

 

What can I do to prepare my business to handle the COVID-19 situation?

Lane County has activated a business continuity branch within its emergency operations center. Please see the menu options below for resources to help local business owners respond to and mitigate the impact of COVID-19.

 

Lane County, in partnership with the cities of Springfield and Eugene, is offering a Small Business Emergency Loan Fund for small businesses struggling due to COVID-19 impacts. To see if you are eligible and apply beginning at noon on March 22, please go to the loan manager Community Lending Works’ website

Due to high demand, as of March 23rd the Small Business Emergency Loan fund is accepting waitlist applications only. Businesses are welcome to submit an application and be placed on the waiting list while we work on identifying additional funds and will be contacted in the order of the waitlist should funds become available.

 

We are also tracking the impacts of COVID-19 on our business community. Please help us and our partners with response strategies to focus federal, state, and local business resources by filling out our survey: COVID-19 Business Impact Survey.

 

Most importantly, try to keep calm and strategically plan for your worst case scenario.

 

There are service adjustment flyers available under Quick Links on this page for food service providers (EN) (SP) and retail businesses (EN) (SP). 

 

If you have any questions please email lcbusconcerns@lanecountyor.gov.



I’m an employer. Will I be notified if my employee is being monitored or tested for COVID-19?

Patient privacy laws severely restrict the amount of information that public health officials can share about individual patients.

 

If a patient under investigation for potential COVID-19 transmission was found to have reported to work within the potential window of transmission their place of employment would become part of the investigation. In that case, Lane County Public Health would reach out to the business owner/operator.

 

If, during the course of a Communicable Disease Investigation (see the FAQ page for investigation information), it is determined that your business or place of work is a possible public contact exposure location a wider community notification with the date, time a place would occur.

 

In both cases, the employer may not know or have confirmed which employee is under investigation.

 

We ask that everyone respect patient privacy and refrain from sharing personal details even if the information is shared by non-Public Health sources. Providing personal details can compromise the safety of the person being investigated.

Start Here

We are tracking the impacts of COVID-19 on our business community. Please help us and our partners with response strategies to focus federal, state, and local business resources by filling out our survey: COVID-19 Business Impact Survey


This is an overwhelming time right now with the everchanging COVID-19 impacts to business operations. Below is a list of top considerations for businesses to review. 

Document Your Business Impacts from COVID-19

It is important that you document your impact from COVID-19 in case the State of Oregon becomes eligible for disaster loan funds. You can refer to the SBA Economic Injury Form to see what type of information you should be collecting such as revenue loss or employee staffing issues.

Get more information regarding the SBA Economic Disaster Relief Program for small business and nonprofit disaster loan program. (English Fact Sheet) (Hoja de Datos en Espanol)

The deadline to apply for a SBA Economic Injury Disaster Loan is December 21, 2020.

See Financial Resources for more information.

Stay Updated with the Latest Health Information

Review Lane County’s Public Health pages to get up-to-date information on the COVID-19 situation. The general guidelines are:

  • Practice Good Hygiene
  • Be responsible with meetings and limit travel
  • Handle food carefully
  • Stay home if you or your family member is sick

See Employment and HR and Additional Resources for more information.

Be Creative with Service Options

Depending on your business, there are many different options you can employ to continue service for your customers. Some examples are:
  • Limit Service Hours
  • Change your service hours based on your customers changing demands as well as including more cleaning of surfaces to help protect COVID-19 vulnerable populations
  • Work from Home
  • Have your employees self-quarantine and work from home when possible
  • Delivery and Online Sales
  • Have a deliver or pick up only option for customers who want to buy products
  • Use or create online websites to sell your products
  • Gift Cards
  • Promote gift card sales for customers to use in the future
  • Partner with other local businesses and entities to create a central page for customers to buy gift cards
See Business Continuity and Additional Resources for more information.

Contact Workforce Groups for Employee Changes

For both temporary and permanent layoffs, business owners should inform their employees in writing (electronic or hardcopy) that they are closing and that all employees are laid off until further notice.

Employers should also file a WARN (Worker Adjustment and Retraining Notification), which can be emailed to CCWD.DWOREGON@oregon.gov.
See Employment and HR for more information.

Check Your Business Insurance and Plan for Potential Operation Changes

Are you properly insured? Make sure you review your insurance policy and understand what is covered, the documentation required, and if you need to add any additional policies based on your current situation. Also see if Business Interruption Insurance applies for you.

Planning is important and business continuity plans can prepare your business to be strategic in your response and weather any changes or stops to your operations, from COVID-19 to a winter storm.
See Business Continuity Planning and Business Insurance for more information.

Help with the COVID-19 Response

Lane County is currently accepting donations of new, unopened, approved PPE. We are not accepting prototype, handmade, or non-approved PPE, though other organizations might be interested.

  • If you would like your donation to stay local, we recommend donating to Community Organizations Active in Disaster (COAD) by contacting them at COAD@preparelane.org.

If you are interested in donating to the State of Oregon or doing business with the state, please visit their website at https://oregon-coronavirus-geo.hub.arcgis.com/.

Business Continuity Planning

What plans can I make to help my business get through COVID-19?
  

Business Continuity Plans can prepare your business to be strategic in your response and weather any changes or stops to your operations, from COVID-19 to a winter storm.

According to the Federal Emergency Management Agency (FEMA) following a disaster event roughly 90 percent of small businesses fail within a year unless they can resume operations within 5 days.

The resources below will help you write up your business continuity plan and come up with actions you can take for the continuity of operations.


Other Resources

Employment and HR

Due to the COVID-19 impacts that are being experienced around the world, it is important for your business to understand the implications on your operations.

How do I protect my employees and customers?

Review Lane County’s COVID-19 web pages to get up-to-date information on the COVID-19 situation. The general guidelines are:

  • Practice good hygiene
  • Stop handshaking – use other non-contact methods of greeting
  • Clean hands at the door and schedule regular hand washing reminders by email
  • Create habits and reminders to avoid touching faces and cover coughs and sneezes
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning
  • Be responsible with meetings and travel
  • Use videoconferencing for meetings when possible
  • When not possible, hold meetings in open, well-ventilated spaces
  • Consider adjusting or postponing large meetings or gatherings
  • Assess the risks of business travel
  • Handle food carefully
  • Limit food sharing
  • Strengthen health screening for cafeteria staff and their close contacts
  • Ensure cafeteria staff and their close contacts practice strict hygiene
  • Stay home if people are feeling sick or have a sick family member in their home

OSHA Guidelines

What do I do if I need to lay off employees?

Go to Lane Workforce Partnership and apply for Layoff Aversion Funds that are being provided through the federal Workforce Innovation and Opportunity Act fund. Layoff Aversion Funds will be given with the following parameters:

  • Requests must be a result of the business impact from COVID-19

  • Small businesses/organizations with fewer than 20 employees
  • Limited to reimbursements for supplies and/or equipment up to $5,000

  • For both temporary and permanent layoffs, business owners should inform their employees in some form of writing that they are closing and that all employees are laid off until further notice.

    Employers should also file a WARN (Worker Adjustment and Retraining Notification), which can be emailed to CCWD.DWOREGON@oregon.gov.

    Both of these actions help track the closures and provide workers with documentation to claim Unemployment Insurance.

    To find out more information see the links below:
    Oregon Dept of Employment Unemployment Application
    COVID-19 Related Business Layoffs, Closures, and Unemployment Insurance Benefits (Oregon Dept. of Employment)
    Information on WARN and How to Create One

    What type of policies should I be implementing to respond to the COVID-19 situation?

    Depending on your business and the situation you are in there are many different policy options. Safety is a high priority for both your employees and customers, with many businesses either limiting service hours while increasing cleaning of surfaces, having employees work from home, or temporarily closing their business.

    Policies, and templates for how a business can respond to the COVID-19 situation (LifeLabs Learning)

    I just got laid off, what should I do?

    All affected employees need to go on-line and file for unemployment insurance: https://www.oregon.gov/employ/unemployment/pages/default.aspx.

    Understandably, the system has been crashing due to volume so be prepared for this to take some time. At the moment, there is still a waiting week before recipients will be eligible for unemployment benefits.

    You can also apply for the Oregon Health Plan. There is a screening test or people can call 1-800-699-9075 to see if they are eligible. The Oregon Health Plan has open enrollment year-round with income requirements.

    Unemployment Insurance Benefits due to Coronavirus

    I am an employer, employee, or job seeker and have other questions about employment, where can I go?

    Financial Resources

    How can I get financial assistance?

    It is important that you document your impact from COVID-19. You can refer to the SBA Economic Injury Form to see what type of information you should be collecting such as revenue loss or employee staffing issues.

    Federal, state, and other financial institutions, such as banks and credit unions, are an excellent place to seek assistance, specifically institutions with which you already have a relationship.

    Here are some general steps we suggest businesses take around financial matters:
    1. talk to your local bank about loan options or restructuring/deferment of any current loan payments,
    2. look into the SBA 7a Loan Guarantee Program that can help back loans through your lender, and
    3. talk with other lenders like Community Lending Works and the Council of Governments for short term working capital loans.


    What type of funding is available?

    Federal Funding Options

    Small Business Administration (SBA) set up a COVID-19 Disaster Relief Lending program that offers low-interest federal disaster loans for working capital to small businesses without credit available elsewhere* and non-profits suffering substantial economic injury as a result of COVID-19. Please keep track of your impacts such as revenue losses or employee staffing issues due to the COVID-19, in case you are eligible for SBA funds (see the SBA Worksheet for how to report your economic loss). As of March 20, the State of Oregon and Lane County businesses are eligible for these funds. To apply go to https://disasterloan.sba.gov/ela. The deadline to apply for an Economic Injury Disaster Loan is December 21, 2020.

    (English Fact Sheet) (Hoja de Datos en Espanol)

    *Businesses with credit available elsewhere are not eligible for SBA Disaster Loans.

    Other SBA Funds

    • 7(a) guarantee
    • SBA Express
    • Export Express
    • Export Working Capital
    • Veterans Advantage
    • CAPLines

    United States Department of Agriculture

    State Funding Options

    Business Oregon

    Community Development Financial Institution Fund (CDFI)

    Other micro lenders

    Local Funding Options and Organizations


    Private Resources

    These are private financial resources that are not associated with Lane County in any way. We recommend that you go to your current bank and see what financial assistance they can offer as many banks are waiving fees and helping current customers with loan payment issues. The below resources are private companies that are offering COVID-19 specific funding options for businesses.

     

    Business Insurance

    Are you properly insured? Make sure you review your insurance policy and understand what is covered, the documentation required, and if you need to add any additional policies based on your current situation.

    There are a number of relatively low-cost insurance options to address business interruption and closures due the state and federal disasters. If you do not have adequate cash reserves, without proper insurance, the probability of business failure increases exponentially. Many of the major insurance companies provide this type of insurance.

    How to Review Your Policy
    Business Interruption Insurance Facts

    Essential Businesses

    On March 24, Governor Brown put into place Executive Order 20-12 establishing a stay at home order and designating essential versus nonessential businesses. This does not change the March 17 Executive Order No. 20-07, which prohibits on-premises consumption of food or drink but allows takeout or delivery service. See the Stay at Home Executive Order Information Page. 
    If you are unsure whether your business is considered "essential" according to Executive Order 20-12, take the State's online, interactive quiz to find out.

    Additional Resources

    No matter what the situation, these resources are useful for figuring out some general steps your business can take, organizations your business can contact, and starting the process for business preparedness.

    COVID-19 (Coronavirus) -

    The latest updates and information (también en español)

    www.lanecountyor.gov/coronavirus