Business Resources

If you are a business and you have technical assistance questions about workplace safety, please call 971-673-0824 or email

If you have a complaint about a business in potential violation of existing Oregon OSHA rules or directives issued by Governor Kate Brown, you can file a complaint online at Oregon OSHA at: or call 800-922-2689. 


If you would like to be added to our mailing list to receive updates regarding resources for businesses, please submit your contact information here:

May 12, 2021 Update - Lane County and Community LendingWorks Extends Business Grant Program (English & Spanish)

Reopening Resources

Below are resources to help with the reopening process for businesses. The information may change, so please check back regularly.

COVID-19 Sector Risk Level Guidance Chart

Guidance documents from the State of Oregon

City of Eugene is offering free PPE supplies to small businesses through March, 2021. For more information, please visit one of the links below.




Oregon OSHA COVID-19 Business Guidelines

Click on the Temporary Rules and Appendix Addressing COVID-19 Workplace Risks link to get the new business guidelines from OSHA. These guidelines are in effect from November 16th, 2020. They follow and expand on the Governor’s reopening guidelines. Businesses are required to complete Infection Control Plans and Risk Assessment Plans  

Contact Tracing Information and Form

To understand employers role in Contact Tracing including employee notifications please see our Contact Tracing page.

As of September 2020, a close contact is identified as someone who is in contact with a COVID-19 positive person during their infectious period and is within 6 feet of distance for a consecutive total of 15 minutes or longer over a 24 hour period, with or without a mask. 

Lane County Public Health is requesting businesses voluntarily gather limited customer information on this Contact Tracing Form in the event a COVID-19 case associated with your business is identified. We are asking that customers provide their name, the time they visited your business, and their cell phone number. Please keep information from the latest 14 day period; customer information can be disposed of 15 days after their visit.

Proactively identifying potentially affected individuals may minimize the need for a public announcement of a community spread location. All businesses are welcome to implement this practice, but those where close contact as defined by the Oregon Health Authority (15 minutes of face to face contact) occurs more frequently are especially encouraged to do so. Your participation will help prevent further COVID-19 transmission and protect the health of our community.

If you have any questions please email

Start Here

This is an overwhelming time right now with the everchanging COVID-19 impacts to business operations. Below is a list of top considerations for businesses to review. 

Document Your Business Impacts from COVID-19

It is important that you document your impact from COVID-19 in order to be eligible for disaster loan funds. You can refer to the SBA Economic Injury Form to see what type of information you should be collecting such as revenue loss or employee staffing issues. Additional resources include the SBDC’s Information Page on Responding to COVID-19 and Business Oregon’s Small Business Navigator page.

See: SBA’s 4 Things Small Businesses Can Do Now

Apply for COVID-19 Business Financial Support

There are different grants and loans being offered by federal, state, local, and nonprofit organizations. When applying for different funds be aware of eligibility requirements at the different levels of government or nonprofit, especially around being disqualified due to having been awarded federal funds.

Get more information regarding the SBA Economic Disaster Relief Program for small business and nonprofit disaster loan program. (English Fact Sheet) (Hoja de Datos en Espanol)

As of June 15th, 2020, the SBA has reopened the application for small businesses and agricultural businesses to apply for the Economic Injury Disaster Loan. These new funds will be initially used for the backlog of previous applicants and will go forward from there.

The deadline to apply for a SBA Economic Injury Disaster Loan is December 21, 2020.

See Financial Resources for more information.

Stay Updated with the Latest Health Information

Review Lane County’s Public Health pages to get up-to-date information on the COVID-19 situation. The general guidelines are:

  • Practice Good Hygiene
  • Be responsible with meetings and limit travel
  • Handle food carefully
  • Stay home if you or your family member is sick
  • Follow OSHA’s New Guidelines (in effect on November 16, 2020)

See Employment and HR and Additional Resources for more information.

Be Creative with Service Options

Depending on your business, there are many different options you can employ to continue service for your customers. Some examples are:
  • Limit Service Hours
  • Change your service hours based on your customers changing demands as well as including more cleaning of surfaces to help protect COVID-19 vulnerable populations
  • Work from Home
  • Have your employees self-quarantine and work from home when possible
  • Delivery and Online Sales
  • Have a deliver or pick up only option for customers who want to buy products
  • Use or create online websites to sell your products
  • Gift Cards
  • Promote gift card sales for customers to use in the future
  • Partner with other local businesses and entities to create a central page for customers to buy gift cards
See Business Continuity and Additional Resources for more information.

Contact Workforce Groups for Employee Changes

For both temporary and permanent layoffs, business owners should inform their employees in writing (electronic or hardcopy) that they are closing and that all employees are laid off until further notice.

Employers should also file a WARN (Worker Adjustment and Retraining Notification), which can be emailed to
See Employment and HR for more information.

Check Your Business Insurance and Plan for Potential Operation Changes

Are you properly insured? Make sure you review your insurance policy and understand what is covered, the documentation required, and if you need to add any additional policies based on your current situation. Also see if Business Interruption Insurance applies for you.

Planning is important and business continuity plans can prepare your business to be strategic in your response and weather any changes or stops to your operations, from COVID-19 to a winter storm.
See Business Continuity Planning and Business Insurance for more information.

Help with the COVID-19 Response

We recommend donating to Community Organizations Active in

Disaster (COAD) by contacting them at

If you are interested in donating to the State of Oregon or doing business with the state, please visit their website at

Business Continuity Planning

What plans can I make to help my business get through COVID-19?

Business Continuity Plans can prepare your business to be strategic in your response and weather any changes or stops to your operations, from COVID-19 to a winter storm.

Visit Lane Small Business Development Center’s (SBDC) website for resources, informational classes, and one on one support.

According to the Federal Emergency Management Agency (FEMA) following a disaster event roughly 90 percent of small businesses fail within a year unless they can resume operations within 5 days.

Are businesses still required to adhere to local land-use, permitting, and regulatory requirements during the COVID-19 pandemic?

Yes. Many of your local planning counters are open or providing modified service. Please contact your local jurisdiction to access their services:

Other Resources

Employment and HR

Due to the COVID-19 impacts that are being experienced around the world, it is important for your business to understand the implications on your operations.

How do I protect my employees and customers?

Review Lane County’s COVID-19 web pages to get up-to-date information on the COVID-19 situation, and review Oregon Health Authority's webpage. Implement Oregon OSHA’s new temporary rules, which include creating an Exposure Risk Assessment and Infection Control Plan by December 7, 2020. The general guidelines are:

  • Practice good hygiene
  • Stop handshaking – use other non-contact methods of greeting
  • Clean hands at the door and schedule regular hand washing reminders by email
  • Create habits and reminders to avoid touching faces and cover coughs and sneezes
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning
  • Be responsible with meetings and travel
  • Use videoconferencing for meetings when possible
  • When not possible, hold meetings in open, well-ventilated spaces
  • Consider adjusting or postponing large meetings or gatherings
  • Assess the risks of business travel
  • Handle food carefully
  • Limit food sharing
  • Strengthen health screening for cafeteria staff and their close contacts
  • Ensure cafeteria staff and their close contacts practice strict hygiene
  • Stay home if people are feeling sick or have a sick family member in their home
FDA’s Perspective on Food Safety and Availability during and beyond COVID-19

Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services during the COVID-19 Pandemic

What do I do if I need to lay off employees?


Go to Lane Workforce Partnership and apply for Layoff Aversion Funds that are being provided through the federal Workforce Innovation and Opportunity Act fund. Due to high demand, the Layoff Aversion fund is currently unavailable. If new funds are secured, applications will be accepted once more. Be sure to check the Lane Workforce link periodically for updates.

For both temporary and permanent layoffs, business owners should inform their employees in some form of writing that they are closing and that all employees are laid off until further notice.

Employers should also file a WARN (Worker Adjustment and Retraining Notification), which can be emailed to

Both of these actions help track the closures and provide workers with documentation to claim Unemployment Insurance.

To find out more information see the links below:
Oregon Dept of Employment Unemployment Application
COVID-19 Related Business Layoffs, Closures, and Unemployment Insurance Benefits (Oregon Dept. of Employment)
Information on WARN and How to Create One

What type of policies should I be implementing to respond to the COVID-19 situation?

Depending on your business and the situation you are in there are many different policy options. You must follow OSHA’s temporary rule policies, which include creating an Exposure Risk Assessment and Infection Control Plan by December 7, 2020, as well as any orders or guidelines given by the State. Safety is a high priority for both your employees and customers, with many businesses either limiting service hours while increasing cleaning of surfaces, having employees work from home, or temporarily closing their business.

I just got laid off, what should I do?

All affected employees need to go online and file for unemployment insurance. The Oregon Employment Department provides unemployment insurance (UI) benefits to most workers who are out of work through no fault of their own. The Employment Department provides updated information specific to COVID-19 issues and unemployment insurance:

If you are a sole proprietor or independent contractor, please visit the Oregon Department of Employment website to find the separate unemployment insurance application from the CARES Act.

You can also apply for the Oregon Health Plan. There is a screening test or people can call 1-800-699-9075 to see if they are eligible. The Oregon Health Plan has open enrollment year-round with income requirements.

Where can I find more information about the new federal paid sick leave requirements?

The Families First Coronavirus Response Act created new temporary paid sick leave and paid Family and Medical Leave Act (FMLA) programs that are 100 percent reimbursable by the federal government.

I am an employer, employee, or job seeker and have other questions about employment, where can I go?


Financial Resources

How can I get financial assistance?

It is important that you document your impact from COVID-19,  such as revenue loss or employee staffing issues.

Federal, state, and other financial institutions, such as banks and credit unions, are an excellent place to seek assistance, specifically institutions with which you already have a relationship.

Here are some general steps we suggest businesses take around financial matters:
  1. talk to your local bank about loan options or restructuring/deferment of any current loan payments,
  2. look into the SBA 7a Loan Guarantee Program or 504 Loan Program that can help back loans through your lender (see local lenders), and
  3. talk with other lenders like Community Lending Works and the Council of Governments for short term working capital loans.

What type of funding is available?

Federal Funding Options

Small Business Administration (SBA) offers low-interest federal disaster loans for working capital to small businesses without credit available elsewhere* and non-profits suffering substantial economic injury as a result of COVID-19. Please keep track of your impacts such as revenue losses or employee staffing issues due to the COVID-19, in case you are eligible for SBA funds (see the SBA Worksheet for how to report your economic loss). As of June 15, the State of Oregon and Lane County businesses can apply for EIDL funds. To apply go to Applications are open until December 21, 2020.

(English Fact Sheet) (Hoja de Datos en Espanol)

*Businesses with credit available elsewhere are not eligible for SBA Disaster Loans.

Other SBA Funds

  • 7(a) guarantee
  • 504 Loan Program
  • SBA Express
  • Export Express
  • Export Working Capital
  • Veterans Advantage
  • CAPLines

View local SBA lenders.

CARES Act Funding

The Employee Retention Tax Credit (CARES Act) provision provides a refundable payroll tax credit for 50 percent of wages paid by eligible employers to certain employees during the COVID-19 crisis. The credit is available to employers, including non-profits, whose operations have been fully or partially suspended as a result of a government order limiting commerce, travel or group meetings. Retention credits are only available for businesses which do not apply for SBA’s Paycheck Protection Program forgivable loans. For employers that want to apply for the credits, they should look for forthcoming IRS guidance, including how to access advance credit payments, or talk to their payroll processor.  Application Help Resources:

United States Department of Agriculture

Other Federal Funding Options

Grants for the Arts (CARES Act): Through the National Endowment for the Arts (NEA) fund 60 percent will go toward direct grants and 40 percent will be distributed to state arts agencies and regional arts organizations.  Grants for the Humanities (CARES Act): Through the National Endowment of the Humanities (NEH) fund  60 percent of the funding will go toward direct grants and 40 percent will be distributed to state humanities councils. 

State Funding Options

Business Oregon

Community Development Financial Institution Fund (CDFI)

 Other micro lenders

Local Funding Options and Organizations

Lane County, in partnership with the cities of Springfield and Eugene, is offering a Small Business Emergency Loan Fund for small businesses struggling due to COVID-19 impacts. Due to high demand, the Small Business Emergency Loan fund is accepting waitlist applications only. Businesses are welcome to submit an application and they will be placed on the waiting list while we work on identifying additional funds and will be contacted in the order of the waitlist should funds become available.

Private Resources

These are private financial resources that are not associated with Lane County in any way. We recommend that you go to your current bank and see what financial assistance they can offer as many banks are waiving fees and helping current customers with loan payment issues. The below resources are private companies that are offering COVID-19 specific funding options for businesses.


Business Insurance

Are you properly insured? Make sure you review your insurance policy and understand what is covered, the documentation required, and if you need to add any additional policies based on your current situation.

There are a number of relatively low-cost insurance options to address business interruption and closures due the state and federal disasters. If you do not have adequate cash reserves, without proper insurance, the probability of business failure increases exponentially. Many of the major insurance companies provide this type of insurance.

How to Review Your Policy
Business Interruption Insurance Facts

Additional Resources

No matter what the situation, these resources are useful for figuring out some general steps your business can take, organizations your business can contact, and starting the process for business preparedness.

COVID-19 Information -

Resources regarding case counts, vaccines and more (Español tambien).