How To Find A Behavioral Health Provider

If you are experiencing a behavioral health crisis:
• Call or text 988, the suicide and crisis lifeline.
• Adults in Lane County (LC) can call the LC Crisis Line at 541-682-1001.
• Youth in Lane County can call Riverview Center for Growth's Crisis Line at 1-888-989-9990.
• Go to your local emergency department.

If you are currently employed

Find Out If Your Employer Offers an Employee Assistance Program (EAP): 

  • Employee Assistance Programs are a workplace benefit that provides free, voluntary
    access to confidential and often brief behavioral health services.
  • Contact your supervisor or Human Resources department; they should know if your
    employer offers an EAP
  • Typical Benefits of an EAP:
    • No co-pay
    • Accessible by a central phone number
    • The EAP will find a provider for you
    •  Some include behavioral health services on company time

Contact Your Insurance Provider:  

  • Call the number on the back of your insurance card and ask for assistance in identifying a behavioral health provider that accepts your insurance.
  • If your insurance company's online provider search tool is not helpful, or current, check psychologytoday.com using the steps below:

Go to psychologytoday.com:

  • Step 1: Enter Zip Code for the area you are seeking behavioral health services. 
  • Step 2: Use the following filters to narrow down the provider list: 
    • Issues (to be treated)
    • Insurance
    • Gender (of the therapist)
    • Types of Therapy
    • (Additional filters are available to support specific preferred identities and expertise) 
  • Website will indicate if behavioral health provider is not accepting or has a waitlist for
    new clients.
  • If the behavioral health provider is accepting new clients, the website will provide contact information to call and schedule a consultation or first appointment.


Oregon Health Plan (Medicaid) Members

  • Care coordinators can help you identify behavioral health providers who may take your insurance and are taking new clients.
  • If you have Oregon Health Plan (OHP), call your OHP provider and request help finding a behavioral health provider:
    • Trillium Community Health Plan: (541) 485-2155
    • Pacific Source Community Solutions: (458) 240-8018
    • Open Card: 800-562-4620 (TTY 711)
    • Tribal Care Coordination for American Indian or Alaska Native members: 844-847-9320 (TTY 711)

Out of Pocket/Sliding Scale/No Cost Services

MENTAL HEALTH  SUBSTANCE USE RECOVERY
Bushnell Counseling Clinic
(541) 684-7201

Center for Community Counseling
(541) 344-0620

Plaza de Nuestra Comunidad (bilingual and multicultural) 541-687-2667

Lane Independent Living Alliance 

541-607-7020 


University of Oregon HEDCO Clinic 

541-346-0923 


Volunteers in Medicine 

(541) 685-1800

Oregon Hopeline is available 24/7 via online chat or hotline at 1-833-975-0505.

Peer support specialists will connect you with your local behavioral health resource network (BHRN). The BHRN will help you access local substance use recovery resources including assessments, treatment, and other supportive services. 

Where to find Black, Indigenous, People of Color (BIPOC) identified therapists

  • BIPOC Mental Health Service Resources Doc “created with the purpose of compiling a list of all therapists in the community that identify as black, indigenous, people of color or have an ethno-cultural background that is marginalized in the USA.” 

Where to find trans/gender diverse affirming services including behavioral health

  • “Transponder is a transgender-founded and led nonprofit in Eugene, Oregon which provides support, resources, and education for the trans/gender-diverse community and our allies.” Transponder team members have personally verified these resources.

Understand Words Related to Behavioral Health

Behavioral Health Services: Behavioral health generally refers to mental health and substance use disorders, life stressors and crises, and stress-related physical symptoms. Behavioral health care refers to the prevention, diagnosis, and treatment of those conditions.1

Mental Health: Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act, and helps determine how we handle stress, relate to others, and make choices.2

Substance Use Disorder (SUD): A Substance Use Disorder (SUD) is a chronic disease that can be treated. It is marked by a harmful pattern of using a substance, which causes noticeable problems or distress. SUDs can create serious issues in every part of a person's life.

Counselor/therapist/behavioral health or mental health provider: These terms are used to describe someone who is trained and either certified or licensed to provide behavioral health services. Oftentimes these terms are used interchangeably without strictly defined differences. What is important is that the provider is their ability to assist you with your behavioral health needs.

Psychiatrist or psychiatric nurse practitioner: A behavioral health provider who can prescribe medications.

Psychologist: A behavioral health provider who has a doctorate in psychology. They may be able to provide counseling and/or psychological assessments for autism, attention deficit disorder, or other neurodivergent conditions.

1 American Medical Association

2 Substance Abuse and Mental Health Services Administration