Health and Human Services

541-682-3804 (Fax)

Para información en español, favor de llamar al 541-682-3606.

151 West 7th Avenue
Eugene, OR 97401

Office Hours
Charnelton Building
8:00 am - 5:00 pm

Karen Gaffney photo
Karen Gaffney

Kachina Inman
Assistant Director


Charnelton Map & Directions

Charnelton Map & Directions Spanish

Photo of Health & Human Services Building
"To Promote and Protect the Health and Well Being of all Individuals, Families and Communities of Lane County"


To address families and individuals who may need a place to escape the heat, Lane County is activating a cooling and heat respite center at the Lane Events Center, located in Expo Hall 2 and Convention Center rooms 3 and 4. This facility is open to anyone who needs to cool down and will open from 9 am to 10 pm Saturday June 26th and Sunday June 27th.

REMEMBER: Those at greatest risk for heat-related illness include young children; adults 65 and older; athletes; and people with chronic illness or who are overweight, work outdoors, or have a low income.

The best way to protect yourself from the harmful effects of excessive heat is to stay cool, stay hydrated and stay informed.

  • Wear light colored clothing and use sunscreen.
  • Schedule outdoor activities during cooler times of the day — like in the morning or evening.
  • Drink plenty of fluids.
  • Avoid alcoholic and sugary drinks.
  • Stay informed of the weather and watch the Heat Index to help you identify the most dangerous periods during the heat wave.

Keeping Your Home Cool:

If you have an air conditioner, make sure it is installed and working. Set air conditioners to the setting most comfortable to you, preferably between 72°F and 79°F. Block the sun by using awnings or closing curtains and blinds during the day. Avoid using a fan as your main cooling source — especially when it is 90°F or more.

If you don’t have a place that is cool during the hottest parts of the day, LCPH recommends visiting a place that has air conditioning, e.g., a library, community center or shopping center, or a park with plenty of shade and/or a water feature, like a splash pad.

For a complete list of places to cool down around Lane County, please see below:


  • All water fountains and splash pads in Eugene are turned on for summer. Splash pads are available at:
  • The Downtown Library is open 10 a.m. - 6 p.m. Saturday, closed on Sunday. Regular services are available. People can cool off while browsing, and 1-hour time slots are available for people to use a computer or access WiFi. The second floor of the Library will have 14 spaces marked out that are 6x6 feet and can accommodate four people per group (max of 56 people at a time).
  • The Eugene Service Station will be open (8:30am-5pm 7 days/week) and First Place Family Center (8-5) will have water when visiting the folks in overnight and safe parking spots.
  • Black Thistle Street Aid will be at Washington Jefferson Park on Sunday at 1:00 p.m. distributing water and other supplies as long as they last.


  • Splash will be open:
  • Saturday 11AM–3PM and 3:30–7:30PM
  • Sunday 11AM–3PM and 3:30–7:30PM

Junction City

  • none planned due to COVID-19 restrictions

Cottage Grove

  • Information pending


  • Information pending


  • Information pending

2/25/2020 UPDATE


Public Charge Statement 2.25.2020.pdf

Con Respecto a los Cambios Federales Propuestos a las Reglas de Carga Pública

Public Charge Statement (Spanish) 2.25.2020.pdf



It is the policy of Lane County to serve all individuals who are eligible for its programs without regard to any non-merit factor. Accordingly, Lane County does not tolerate discrimination by its employees when they are serving individuals who are eligible for its programs based on any non-merit factor, including race, national origin, color, religion, sex, gender, sexual orientation, gender identity or expression, disability (physical or mental), age, status as a parent, genetic information, socio-economic status, political affiliation, marital or veteran status. 


Extreme Heat / Calor Extremo -

Safety information & resources / Información y recursos de seguridad